We’re hiring: office and finance administrator

Do you find fulfilment in knowing that you are making a positive impact in the community? Does the idea of working with people from all walks of life excite you? Do you want to work in the charity sector, in a fun team that takes both work and play seriously? If yes, we would love to hear from you.

We’re looking for someone keen to serve the community of Old Ford in our venue team by providing administrative services and support. As well as administrative tasks, the role will include reception work, so has a prominent people-focused element.

Role details

The role is part-time, 22 hours a week. 12 hours must be worked 11am to 5pm on two weekdays, with the remaining 10 hours being negotiable.

Permanent position subject to probation period.

Responsible to: venue manager

Salary: £27,352 per annum, pro-rata

Job description

Reception and space hire

The job involves:

• being a welcoming presence on the front desk, so that all building users experience a personal and dignified welcome
• building rapport and relationships with building users, to demonstrate how valued they are to us
• being responsible for enquiries by phone, in person and by email to look after current customers and encourage new business
• unlocking and locking up the building to keep it secure and safe
• setting up the space before and after bookings, including setting out and putting away chairs, equipment, and furniture
• dealing with bookings and enquiries, including building tours and taking payments

Finance administration

The finance admin parts of the role include:

• administering data into our financial systems, processing payments for income and expenditure, and reconciling financial information
• following financial policies related to counting money and banking donations
• working alongside the treasurer to update financial records and supply reports
• recording and processing data for our café, as directed by your line manager

General administration

The general admin parts of the job include:

• safeguarding administration
• providing support to the venue manager in tasks relating to building maintenance and repairs, organising cleaning, ordering office supplies, and booking bank staff for out-of-hours work
• demonstrating a commitment to equal opportunities, in relation to both employment issues and service delivery, so that everyone is treated with the respect and dignity they are due
• participating in team meetings where required, to help form strategy as a team
• attending regular supervisions with your line manager

Person specification

The kind of person who will thrive in our team will:

• be sociable with a good sense of humour
• embrace our team spirit
• have ample experience of thriving in team settings
• be trustworthy and reliable
• have a ‘can-do’ attitude
• support the Christian mission of St Paul’s and contribute to its ethos
• be able to take both praise and constructive feedback
• be a good learner, and willing to learn new skills
• be passionate about people with a real desire to help and support others
• take pride in their work and approach it with enthusiasm
• be able to work and relate effectively in culturally diverse situations
• be self-motivated, have the initiative to troubleshoot problems and be willing to work independently when required
• demonstrate the importance of caring for themselves and others

Skills and experience

Required

The skills and experience that are required for the role are:

• numerical accuracy and attention to detail
• good IT skills, proficient using Microsoft Outlook, Word and Excel
• administrative experience
• customer service experience in a face-to-face environment
• excellent written and verbal communication
• good organisational skills
• evidence of being a strong team player, working well in a staff team
• experience of working independently
• experience working with people from all backgrounds and walks of life
• able to complete all physical requirements of the job
• maths and English to GCSE level or equivalent

Desirable

The skills and experience that are desirable for the role are:

• a background in hospitality and welcome
• experience in safeguarding

What we offer and benefits

For this role, St Paul Old Ford will offer:

• being part of a fun team where you can flourish
• regular staff team building and socials
• opportunities for learning, training and development
• one ‘wellbeing’ half day every month for self-care and reflection as structured by your line manager
• flexible working hours
• pension
• 25 days annual leave plus bank holidays per annum, pro-rata
• additional time off (5 days) between Christmas and New Year when the building is closed

St Paul Old Ford is a London Living Wage employer.

How to apply

To apply, please send a CV and cover letter to Divya Beharry, the venue manager.

You can email Divya at divya@stpauloldford.com

If you would like an informal chat about the role, please also contact Divya.

The deadline for applications is Friday 19 April at 5pm.